Last updated: March 20, 2026

This Privacy Policy explains how Deer Haven Candy Co. ("we," "us," or "our") collects, uses, and protects information when you visit deerhavencandy.com or submit a booking inquiry through our website.

Information We Collect

Information You Provide Directly

When you submit a booking inquiry through our website, we collect the following:

First and last name
Email address
Phone number (optional)
Event date, event type, and guest count
Any additional details you include in the message field

We use this information solely to respond to your inquiry, confirm availability, and provide a custom quote. We do not add you to any mailing list without your explicit consent.

Information Collected Automatically

When you visit our site, certain information is collected automatically through cookies and analytics tools, including:

Browser type and version
Device type and operating system
Pages visited and time spent on each page
Referring URL (how you found us)
General geographic location (city/region level, not precise)

This data is aggregated and used to understand how visitors use our site so we can improve it. It is not used to identify you personally.

How We Use Your Information

We use the information we collect to:

Respond to booking inquiries and provide event quotes
Communicate with you about your event before, during, and after booking
Improve our website content and user experience
Measure the effectiveness of our advertising (in aggregate, not individually)

We do not sell, rent, or trade your personal information to any third party.

Third-Party Services

We use the following third-party services that may process data on our behalf:

Google Analytics / Google Tag Manager — website usage analytics. Data is anonymized and aggregated. See Google's Privacy Policy.
Shopify — if you click through to Saturday Candy Club to make a purchase, that transaction is processed by Shopify on a separate domain. Shopify's privacy practices govern any data collected during checkout. See Shopify's Privacy Policy.
Google Maps — embedded on our Visit Us page to display our location. See Google's Privacy Policy.
DigitalOcean — our website is hosted on DigitalOcean infrastructure. See DigitalOcean's Privacy Policy.

Cookies

We use cookies to support site functionality and analytics. For full details on the cookies we use and how to manage them, please see our Cookie Policy.

Data Retention

Booking inquiry data is retained for as long as necessary to fulfill your request and for reasonable follow-up communication. If you would like your data removed from our records, please contact us and we will delete it promptly.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it immediately.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of any marketing communications (if applicable in the future)

To exercise any of these rights, contact us at [email protected].

Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security