Help center
Frequently asked questions
Got a candy question? You’re probably not the first. Here are answers to the things we’re asked most often.
About our candy
What is Swedish candy?
Swedish candy is known for its huge variety of flavors, chewy textures, gummies, foams, sours, licorice, and playful shapes. Deer Haven Candy Co. curates imported and Swedish-style favorites into mixes designed to give you a little bit of the candy-wall experience in every bag.
What comes in a Deer Haven candy mix?
Each mix is curated around its theme, such as Sweet, Sour, or Sweet & Sour. The exact assortment can change based on availability, so your bag may not contain every candy shown in a photo and may occasionally include a delicious substitute.
Can I choose every candy in my mix?
Our standard online mixes are curated rather than built candy by candy. When we offer special or customizable options, you’ll see them on the product page.
What is BUBS?
BUBS is a Swedish candy brand loved for its chewy and foamy candies, bold flavors, and distinctive shapes. Our current online selection includes Sweet Mix, Sour Mix, Sweet & Sour Mix, Sour Raspberry Shots, and Sour Grapefruit Bottles.
Why might my candy look a little different from the photos?
Candy can vary slightly in color, shape, coating, or texture from batch to batch, and mixes change as specific candies come in and out of stock. We keep the overall flavor, feel, and value of each mix consistent even when the exact pieces vary.
Ingredients & allergies
Do you have vegan or other specialty candy?
We may offer mixes or individual candies that are labeled vegan or have other dietary characteristics. Use the information on the specific product page as your guide, because ingredients and manufacturer formulas can change.
What about food allergies?
Ingredients and allergen information vary by candy and manufacturer. Our products are handled and packed alongside a variety of candies, so we can’t guarantee that any product is free from cross-contact with allergens. If you have a serious food allergy, please contact us before ordering and review the manufacturer information for the candies you’re considering.
Orders & shipping
How much candy is in each bag?
Our mixes come in ½ lb, 1 lb, and 2 lb sizes, and our bundle boxes range from 2 to 5 lb. The exact size and weight are listed on each product page.
How quickly will my order ship?
Most orders are packed and shipped within 1–3 business days. See our Shipping page for details.
Do you ship candy in hot weather?
Yes, but some candies are sensitive to heat. During unusually warm weather we may adjust when an order ships to reduce time in transit. Please bring delivered packages indoors promptly.
What if my order arrives damaged or incorrect?
Contact us within 7 days of delivery with your order number, a description of the issue, and photos when applicable. See our Returns & Refunds page for full details.
Subscriptions
Do you offer subscriptions?
Yes. Our subscriptions are for people who want a regular Deer Haven candy delivery. Visit our Subscribe page for current options, and our Subscription Policy for the details.
Candy truck & events
Can the candy truck come to my wedding, party, or company event?
Yes. Our vintage pink truck, or our indoor cart, brings a pick-a-mix Swedish candy bar to weddings, company events, parties, and other gatherings. See the Candy Truck page, or the details for weddings and corporate events.
How much does the candy truck cost?
Candy is billed by weight, so you pay only for what guests take. Pricing starts at $6 per guest, with no setup, cleanup, or travel fees in Utah and Salt Lake counties. Events start at $500 in candy. Use the estimator on the Candy Truck page to price your event.
Where does the candy truck travel?
We’re based in American Fork and travel free anywhere in Utah County and Salt Lake County.
Gifting & large orders
Do you offer corporate gifting or larger orders?
Yes. We can help with client gifts, team gifts, and larger candy orders. Visit our Corporate Gifting page for more information.
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